Delivery Information


1. Pick Up 

Free Collection from our address
3 Starboard Way
Mercier Court
E16 2JX
United Kingdom
(Mon to Sun)


2. Local Delivery (3 mile radius)

Availability of our Delivery dates will be shown during checkout (cart page)
Delivery time slots: 4-6 pm (Tuesday,Thursday)
A Text reminder will be sent to you when your order is on the way

*Exclusively FREE Delivery to London City Island (E14) residents, use code ‘LCI’ during checkout

*Exclusively FREE Delivery to Fizzy East 16 Canning Town residents, use code ‘FizzyeastE16resident’ during checkout

*if you are living in East London but not the above listed, and still wish to receive your order via local delivery, you could either pick up from our location (E16 2JX), or send us an enquiry through Instagram/Facebook message/email (, we could try our best to accommodate you  (extra delivery fee may apply according to the distance)



3. Nationwide Shipping 

We dispatch orders every week between Mon to Thurs.

Please note that our dispatch time for orders is approximately 1-4 working days, but due to limited human resources and high demand, it can take up to 5 working days (Monday-Friday). We will aim to dispatch all orders as quickly as possible

Once your order is dispatched, you will receive an email from Hermes with the tracking number of your order. Your order will most likely arrive on the next working day, however, due to shipping congestion caused by Coronavirus, we cannot 100% guarantee that you will receive it on time. Thank you for your understanding.

Hermes Next Day Delivery Without Signature 
Shipping Fee: Up to 1 kg: £3.99, Up to 2 kg: £5.50, Over 2kg: £6.99
Hermes Next Day Delivery Signed For
Shipping Fee: Up to 1 kg: £4.99, Up to 2 kg: £6.5, Over 2kg: £7.99


*For further information please refer to Shipping Policy during checkout.